Settings

How Does It Work?

• How to “Change Password”

  1- Click “Settings” button
  2- Click the “Change Password” button
  3- Enter current password
  4- Enter a new password
  5- Reenter new password
  6- Click “Change” button
  Note: Your password must have 8 or more characters, upper and lower letters, at least one number and one special character.

• How to Change Language

  1- Click “Settings” button
  2- From the popup message select “Change”
  3- The app will sign you out in order to log in again.

• How to turn on/off SMS & Email Notification

  1- Click “Settings” button
  2- Click “Notification” button
  3- Turn on/off SMS notification
  4- Turn on/off Email notification.

• How to Generate/Disable your QR code

  1- Click “Settings” button
  2- Click “Your QR”
  3- Select your bank account to generate/disable your QR code.

• How to update Email address

  1- Login to بنكك app using your CIF and password
  2- Select “Settings” option
  3- Select “Notification” option
  4- Click on the Email option to update your email ID
  5- A verification code will be sent to the updated email address
  6- Enter Verification code
  7- Click on “Submit”
  Note: Turn on email notifications to monitor your بنكك account transaction.

• How to Manage Security Questions

  1- Click “Settings” button
  2- Click “Manage Security Questions”
  3- Select Question
  4- Enter your answer
  Note: By Manage Security questions customers will be able to reset & access his/her بنكك Account in case of forgetting the password without the need to call the call centre.

• How to set Default Account

  1- Click the “Settings” button.
  2- Click “Default Account”
  3- Select the account that will be used for all financial transactions.