These terms and conditions govern your use of the Bankak app and website provided by the Bank of Khartoum. By accessing or using our services, you agree to comply with and be bound by these terms.
The Bankak app and website are intended for personal use only.
Users must ensure that all information provided during registration is accurate and up to date.
Unauthorized access or misuse of the services is strictly prohibited.
You must be 18 years or older to use the Bankak services.
By registering, you confirm that you are legally permitted to hold a bank account with the Bank of Khartoum.
Maintain the confidentiality of your login credentials.
Notify Bank of Khartoum immediately in case of unauthorized access or suspicious activity.
Use the services in compliance with applicable laws and regulations.
Bankak uses advanced encryption and security protocols to protect your data.
You are responsible for securing your mobile device and avoiding sharing sensitive information.
Bankak will not be liable for losses arising from your failure to safeguard your account.
All transactions made via the Bankak app are considered final once confirmed.
Transaction limits and fees are subject to change; updates will be communicated through the app or website.
Bankak reserves the right to decline transactions deemed suspicious or unauthorized.
Bankak strives to ensure uninterrupted access to services; however, occasional downtime may occur due to maintenance or technical issues.
The Bank of Khartoum is not liable for any loss resulting from service unavailability.
Bankak values your privacy and handles personal data per our Privacy Policy.
Your information will not be shared with third parties without consent, except as required by law.
All content, logos, trademarks, and software associated with Bankak are the property of the Bank of Khartoum.
Users may not reproduce, distribute, or modify Bankak content without prior permission.
Bankak reserves the right to terminate or suspend user accounts for violations of these terms.
Users may close their accounts at any time by contacting customer support.
Bankak reserves the right to modify these terms at any time.
Users will be notified of significant changes through the app or website. Continued use of the service constitutes acceptance of the updated terms.
Bankak is not liable for indirect, incidental, or consequential damages arising from the use or inability to use the app or website.
These terms are governed by the laws of Sudan.
Any disputes will be resolved under the jurisdiction of Sudanese courts.
For inquiries or concerns regarding these terms, contact:
Email: support@bok.sd
Phone: 0156661000/1913